• By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Right wrong or otherwise, we all make snap judgments when we meet new people. Last week I needed help from an airline gate agent and here’s what happened: I approached the counter ready to beg, cajole and flaunt my frequent flyer status as I wanted to get home on an earlier flight. As I approached the counter, the gate agent looked up immediately, smiled and asked how she could help in a warm and engaging way. She listened fully to my request and then said, “Let’s see what we can do to make that happen.” The interaction was all of three minutes and yet, it left me feeling positive, I know her name

    Feb 01,
  • By: Jeff Cowart, MAH | jcowart@barlowmccarthy.com The beginning of a new year, the launch of a new goal, a significant change in direction – all of these are opportunities for reflection on where we’ve been and where we’re going. Usually, this reflection is accompanied by resolutions, declarations of new direction, and a burst of new energy. Too often, however, this process quickly devolves into disruption at the hands of the mundane, the heavy tug of the status quo, and the loss of traction toward our new goals. Then the malaise and disappointment of failure starts to hover and nag. Why is this cycle so familiar? The truth is, the cycle has nothing to do with our good intentions nor our

    Jan 25,
  • By: Kriss Barlow, RN, MBA I simply love Halloween! It’s the crisp fall air, pumpkin carving, excitement of the right costumes, and the chance to be a kid again. And bobbing for apples a game that we always play at our Halloween parties. It is a great activity, but there is a bit of anxiety that comes with it.  I remember one of my best bobs. We had several adults ready to take their turn just after the kids had competed the task. The boys are fearless… could their mother have the same swift, confident approach? Or, if I did not could I still get the apple in the end. Ultimately, I did not want to be the adult without an

    Oct 29,
  • By: Kriss Barlow, RN, MBA A recent Seth Godin blog hit home for me.  He says, “Long words when short ones will do. Fancy clothes to keep the riffraff out and to give us a costume to hide behind. Most of all, the sneer of, "you don't understand" or, "you don't know the people I know..." ‘It's complicated,’ we say, even when it isn't. We invent these facades because they provide safety.” I am not sure if it is about safety or just failing to immerse in the other side of the conversation but I have watched leaders (and ALSO liaisons and recruiters) do this while speaking to doctors, especially when trying to make a sale. Often today it is

    Oct 22,
  • By: Allison McCarthy, MBA They say it takes 21 days to change a habit.  However, recently I read a blog that suggested it now takes, on average, 66 days to make a change stick.  Either way, it takes focus to either break a bad habit or start a positive one.  If you start today, you can easily integrate some new routines that will help you achieve better results. Here are five things physician recruiters routinely do to improve their success,  grow professionally and work more efficiently.   1)      Detox Email I’m old enough to remember the recruiting days before email.  There’s no question that email has made it easier to source and manage leads, but at the same time I

    Oct 07,
  • By: Kriss Barlow, RN, MBA We recently asked the opinion of readers, clients and industry experts in a simple survey.  Over the next few months we will be using our blog to share results and offer some insights and ideas based on our findings. We will also pose questions you might consider to prepare your approach for the remainder of 2014. We asked, “What is your #1 priority for the physician relations team?” Survey respondents were only allowed one answer. The future requires time and conversations about alignment and engagement, yet today, volume is still king.  Leaders tell me the same thing:  They have a tremendous desire to earn the right volume.  This can be in terms of caring for

    Oct 02,