• By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Right wrong or otherwise, we all make snap judgments when we meet new people. Last week I needed help from an airline gate agent and here’s what happened: I approached the counter ready to beg, cajole and flaunt my frequent flyer status as I wanted to get home on an earlier flight. As I approached the counter, the gate agent looked up immediately, smiled and asked how she could help in a warm and engaging way. She listened fully to my request and then said, “Let’s see what we can do to make that happen.” The interaction was all of three minutes and yet, it left me feeling positive, I know her name

    Feb 01,
  • By: Jeff Cowart, MAH | jcowart@barlowmccarthy.com The beginning of a new year, the launch of a new goal, a significant change in direction – all of these are opportunities for reflection on where we’ve been and where we’re going. Usually, this reflection is accompanied by resolutions, declarations of new direction, and a burst of new energy. Too often, however, this process quickly devolves into disruption at the hands of the mundane, the heavy tug of the status quo, and the loss of traction toward our new goals. Then the malaise and disappointment of failure starts to hover and nag. Why is this cycle so familiar? The truth is, the cycle has nothing to do with our good intentions nor our

    Jan 25,
  •   As we approach the middle of Q1, I challenge you to ask yourself these questions: Does my calendar each day reflect my personal and professional priorities for this quarter? If not, what steps am I willing to take to prioritize what is important? What single "big rock" would it feel great to have accomplished this quarter, if I can choose just one? What beliefs need to change so that I can get out of my own way? How might I take care of body, mind and spirit, so I have the energy to succeed? "Your mind will answer most questions if you learn to relax and wait for the answers." -William S. Burroughs, American writer   “Guest post by Suzanne

    Jan 28,
  • By: Allison McCarthy, MBA I love football season and am surrounded by New England Patriots’ fanatics. Earlier this season after losing to the Green Bay Packers, the Pats headed straight to San Diego.  While spending a week together may have seemed like a simple strategy to prepare for their next game, media reports noted that it had more to do with “team bonding.” Rather than go back to Foxboro and do more of what they do, Belachick decided to break routine and spend time just hanging out.  The players needed to interact personally and spend more time together to regain that sense of camaraderie.  Whatever they did worked and the Pats brought home a victory the next game. Recently a

    Jan 20,
  • By: Kriss Barlow, RN, MBA We were driving across Florida and having a conversation about one wish... you know the game, “If you were given one wish, what would you ask for?” It is fun to leave reality for a moment and consider a Genie who would grant that magic something isn’t it. Have you ever done it in the work place? If you were asked, “What is your one wish for your job in 2015, how would you answer the question? While my “life wish” might be less tangible, when I hone in on work wishes, they are often more attainable. They are grounded in things that I can accomplish or at least pursue. Notice, I say work “wishes”,

    Jan 13,