• By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Right wrong or otherwise, we all make snap judgments when we meet new people. Last week I needed help from an airline gate agent and here’s what happened: I approached the counter ready to beg, cajole and flaunt my frequent flyer status as I wanted to get home on an earlier flight. As I approached the counter, the gate agent looked up immediately, smiled and asked how she could help in a warm and engaging way. She listened fully to my request and then said, “Let’s see what we can do to make that happen.” The interaction was all of three minutes and yet, it left me feeling positive, I know her name

    Feb 01,
  • By: Jeff Cowart, MAH | jcowart@barlowmccarthy.com The beginning of a new year, the launch of a new goal, a significant change in direction – all of these are opportunities for reflection on where we’ve been and where we’re going. Usually, this reflection is accompanied by resolutions, declarations of new direction, and a burst of new energy. Too often, however, this process quickly devolves into disruption at the hands of the mundane, the heavy tug of the status quo, and the loss of traction toward our new goals. Then the malaise and disappointment of failure starts to hover and nag. Why is this cycle so familiar? The truth is, the cycle has nothing to do with our good intentions nor our

    Jan 25,
  • By: Allison McCarthy, MBA How do successful professionals leave their businesses in good shape and exit on a high note? In his recently released book, Finish Big, Bo Burlingham admits that it’s not easy, and most small business owners have a hard time “letting go.”  We know that physicians - who have long invested their time, energy and effort to build a thriving practice - struggle with making a transition of ownership and/or retirement.  They are not alone as many small business owners face the same common challenges.  Based on interviews with dozen of entrepreneurs across a range of industries, Burlingham offers recommendations to help ensure happy transitions -- for the business and the owner. While many of the scenarios

    Sep 22,