• By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Right wrong or otherwise, we all make snap judgments when we meet new people. Last week I needed help from an airline gate agent and here’s what happened: I approached the counter ready to beg, cajole and flaunt my frequent flyer status as I wanted to get home on an earlier flight. As I approached the counter, the gate agent looked up immediately, smiled and asked how she could help in a warm and engaging way. She listened fully to my request and then said, “Let’s see what we can do to make that happen.” The interaction was all of three minutes and yet, it left me feeling positive, I know her name

    Feb 01,
  • By: Jeff Cowart, MAH | jcowart@barlowmccarthy.com The beginning of a new year, the launch of a new goal, a significant change in direction – all of these are opportunities for reflection on where we’ve been and where we’re going. Usually, this reflection is accompanied by resolutions, declarations of new direction, and a burst of new energy. Too often, however, this process quickly devolves into disruption at the hands of the mundane, the heavy tug of the status quo, and the loss of traction toward our new goals. Then the malaise and disappointment of failure starts to hover and nag. Why is this cycle so familiar? The truth is, the cycle has nothing to do with our good intentions nor our

    Jan 25,
  • Here is hoping you have a wonderful holiday season! We have had a wonderful year working with all of you to continue to strengthen the relationships you seek with staff and physicians. Merry Christmas! Here is a little Jingle Bells parody for all you recruiters. We know it can be a challenging time of the year. :) Jingle Bells for Physician Recruiters  Dashing through the snow In a 4-wheel caravan O’re the offices we go Panting all the way Bells on telephones ring Making spirits stressed What fun it is to smile and sell Our open opportunities   Oh, jingle bells, jingle bells Jingle all the way What fun it is to tour a doc In the midst of holidays

    Dec 23,
  • By: Kriss Barlow, RN, MBA OK field staff, does anyone feel like coasting through the end of year? Many field teams take on delivery roles as the baskets of goodies or logo wear gifts pile up in the practices. It feels good to have a full agenda with no pre-call plans. Everyone loves the treats and holiday cheer, but in a world that cries for more hours in the day, I suspect there are better options. My thoughts turn to practice opportunities and to personal development for the rep. I will focus on the practice first.   1.   Reflect Take a few minutes to reflect on the past year. This guided conversation works equally well for staff and the

    Dec 16,
  • Being that the holiday season is here we thought that it would be an appropriate time to bring out a collection of some current and past holiday articles. It can be a challenging time to communicate with physicians as well as just getting your own work done! So check out the articles below and get ready to work strategically through the holidays so that you are productive and also enjoy the season. Physician Recruitment  Home for the Holidays: Recruitment Strategies that Work Physician Recruiting: 'Tis the Season to Recruit Wrapping it Up: End of Year Recruitment Program Assessment A New FOCUS for the New Year Physician Relations Quiet Time for Reflection on Contributions Beyond a Tin of Popcorn: Strategies to

    Dec 03,