• By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Right wrong or otherwise, we all make snap judgments when we meet new people. Last week I needed help from an airline gate agent and here’s what happened: I approached the counter ready to beg, cajole and flaunt my frequent flyer status as I wanted to get home on an earlier flight. As I approached the counter, the gate agent looked up immediately, smiled and asked how she could help in a warm and engaging way. She listened fully to my request and then said, “Let’s see what we can do to make that happen.” The interaction was all of three minutes and yet, it left me feeling positive, I know her name

    Feb 01,
  • By: Jeff Cowart, MAH | jcowart@barlowmccarthy.com The beginning of a new year, the launch of a new goal, a significant change in direction – all of these are opportunities for reflection on where we’ve been and where we’re going. Usually, this reflection is accompanied by resolutions, declarations of new direction, and a burst of new energy. Too often, however, this process quickly devolves into disruption at the hands of the mundane, the heavy tug of the status quo, and the loss of traction toward our new goals. Then the malaise and disappointment of failure starts to hover and nag. Why is this cycle so familiar? The truth is, the cycle has nothing to do with our good intentions nor our

    Jan 25,
  • By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com "Leaders who don't listen will eventually be surrounded by people who have nothing to say." -Andy Stanley Most organizations are getting serious about finding the right talent to launch or improve their physician relations. Gone are the days when this role is a catch-all for the “great-with-people” backgrounds. The right talent, however, goes beyond the field role and is critical for those who lead this effort. The role is challenging with those sales types on one end and the pressures of the administration on the other. We get the opportunity to work with some fabulous leaders and when we do, here are a few of the attributes that are always evident: They are trusted.

    Sep 26,
  • By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Welcome to B/Mc’s Monday Morning Minute, an audio message to jump start your week. The brief messages include reminders, new ideas and sometimes a little therapy to slide into the work week with ease. This week's topic is Gate Keepers. Click the player below to listen:   If you are having trouble with the audio player you can download the audio file here: B/Mc Monday Morning Minute - Gate Keepers - 9/26/2016.   We just launched a new course at B/Mc Academy! It is one you won't want to miss. The course is titled Four Must-Haves for Physician Referral Development in a Specialty Clinic. Click HERE to learn more and sign up.  

    Sep 25,
  • By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Welcome to B/Mc’s Monday Morning Minute, an audio message to jump start your week. The brief messages include reminders, new ideas and sometimes a little therapy to slide into the work week with ease. This week's topic is Great Messages. Click the player below to listen:   If you are having trouble with the audio player you can download the audio file here: B/Mc Monday Morning Minute - Great Messages - 9/19/2016.   We just launched a new course at B/Mc Academy! It is one you won't want to miss. The course is titled Four Must-Haves for Physician Referral Development in a Specialty Clinic. Click HERE to learn more and sign up.  

    Sep 18,
  • By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Welcome to B/Mc’s Monday Morning Minute, an audio message to jump start your week. The brief messages include reminders, new ideas and sometimes a little therapy to slide into the work week with ease. This week's topic is Field Learning. Click the player below to listen:   If you are having trouble with the audio player you can download the audio file here: B/Mc Monday Morning Minute - Field Learning - 9/12/2016.   We just launched a new course at B/Mc Academy! It is one you won't want to miss. The course is titled Four Must-Haves for Physician Referral Development in a Specialty Clinic. Click HERE to learn more and sign up.  

    Sep 11,
  • By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com The start of the school year brings back all sorts of memories for me, how about you? As a parent, there was the thrill of watching the boys grow up. At a personal level, I just attended a very fun MBA reunion. As I reflect on the days of education and getting the grades I am reminded that there’s a little bit of pain that often accompanies personal growth. With more pressures than ever for physician relations, are you pushing your talents to make the grade? New year- new approach: I think every kid likes the idea of new crayons or a new backpack or other back-to-school supplies. Last years’ tools are tired.

    Sep 07,