• By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Right wrong or otherwise, we all make snap judgments when we meet new people. Last week I needed help from an airline gate agent and here’s what happened: I approached the counter ready to beg, cajole and flaunt my frequent flyer status as I wanted to get home on an earlier flight. As I approached the counter, the gate agent looked up immediately, smiled and asked how she could help in a warm and engaging way. She listened fully to my request and then said, “Let’s see what we can do to make that happen.” The interaction was all of three minutes and yet, it left me feeling positive, I know her name

    Feb 01,
  • By: Jeff Cowart, MAH | jcowart@barlowmccarthy.com The beginning of a new year, the launch of a new goal, a significant change in direction – all of these are opportunities for reflection on where we’ve been and where we’re going. Usually, this reflection is accompanied by resolutions, declarations of new direction, and a burst of new energy. Too often, however, this process quickly devolves into disruption at the hands of the mundane, the heavy tug of the status quo, and the loss of traction toward our new goals. Then the malaise and disappointment of failure starts to hover and nag. Why is this cycle so familiar? The truth is, the cycle has nothing to do with our good intentions nor our

    Jan 25,
  • By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Welcome to B/Mc’s Monday Morning Minute, an audio message to jump start your week. The brief messages include reminders, new ideas and sometimes a little therapy to slide into the work week with ease. This week's topic is Great Messages. Click the player below to listen: If you are having trouble with the audio player you can download the audio file here: B/Mc Monday Morning Minute - Great Messages - 2/27/2017. Have you taken our short survey on physician relations field work? We are working to get a good feel for what life is currently like in the field for physician liaisons. Would love to have your input: https://www.surveymonkey.com/r/PGNFCKK Our latest course at B/Mc Academy is

    Feb 27,
  • By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Welcome to B/Mc’s Monday Morning Minute, an audio message to jump start your week. The brief messages include reminders, new ideas and sometimes a little therapy to slide into the work week with ease. This week's topic is Focus. Click the player below to listen: If you are having trouble with the audio player you can download the audio file here: B/Mc Monday Morning Minute - Focus - 2/20/2017. HAVE YOU TAKEN OUR SHORT SURVEY YET? WE ARE WORKING TO GET A GOOD FEEL FOR WHAT LIFE IS CURRENTLY LIKE IN THE FIELD FOR PHYSICIAN LIAISONS. WOULD LOVE TO HAVE YOU PARTICIPATE: https://www.surveymonkey.com/r/PGNFCKK Our latest course at B/Mc Academy is a good one! If you work

    Feb 19,
  • By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Welcome to B/Mc’s Monday Morning Minute, an audio message to jump start your week. The brief messages include reminders, new ideas and sometimes a little therapy to slide into the work week with ease. This week's topic is Great Messages. Click the player below to listen: If you are having trouble with the audio player you can download the audio file here: B/Mc Monday Morning Minute - Great Messages - 2/13/2017.   Our latest course at B/Mc Academy is a good one! If you work in recruitment OR relations this course is going to be helpful. Join Barlow/McCarthy Principals Kriss Barlow and Allison McCarthy as they explore the topic or retaining new recruits. We

    Feb 12,
  • By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Physician relations teams spend a lot of time and attention learning FOR their field work. We focus on understanding the clinical offerings, new members of the medical staff, changes in process, schedules and what the service lines want us to tell the doctors. Much effort is devoted to preparing the message or developing questions for meeting with the doctor and practice. Preparation is essential, but learning does not stop there, it’s a dynamic process. For great field staff, almost equal time and effort is spent learning FROM the field. It’s patient and persistent attention to what’s said, what’s inferred and what’s observed that can make the difference. Consider these ideas and build your

    Feb 08,
  • By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Welcome to B/Mc’s Monday Morning Minute, an audio message to jump start your week. The brief messages include reminders, new ideas and sometimes a little therapy to slide into the work week with ease. This week's topic is Motivation. Click the player below to listen:   If you are having trouble with the audio player you can download the audio file here: B/Mc Monday Morning Minute - Motivation - 2/6/2017.   Our latest course at B/Mc Academy is a good one! If you work in recruitment OR relations this course is going to be helpful. Join Barlow/McCarthy Principals Kriss Barlow and Allison McCarthy as they explore the topic or retaining new recruits. We all

    Feb 06,