• By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Right wrong or otherwise, we all make snap judgments when we meet new people. Last week I needed help from an airline gate agent and here’s what happened: I approached the counter ready to beg, cajole and flaunt my frequent flyer status as I wanted to get home on an earlier flight. As I approached the counter, the gate agent looked up immediately, smiled and asked how she could help in a warm and engaging way. She listened fully to my request and then said, “Let’s see what we can do to make that happen.” The interaction was all of three minutes and yet, it left me feeling positive, I know her name

    Feb 01,
  • By: Jeff Cowart, MAH | jcowart@barlowmccarthy.com The beginning of a new year, the launch of a new goal, a significant change in direction – all of these are opportunities for reflection on where we’ve been and where we’re going. Usually, this reflection is accompanied by resolutions, declarations of new direction, and a burst of new energy. Too often, however, this process quickly devolves into disruption at the hands of the mundane, the heavy tug of the status quo, and the loss of traction toward our new goals. Then the malaise and disappointment of failure starts to hover and nag. Why is this cycle so familiar? The truth is, the cycle has nothing to do with our good intentions nor our

    Jan 25,
  • By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com In this era of sound bites and social media do you ever wonder if conversation will go the way of the dinosaur?  In my mind, texts and emails are great for providing factual detail, but they just can’t replace the nuance that comes with great dialogue. In physician relations, we assume conversation happens naturally and often it does. But, could it be better, in a way that is more valuable for the doctor? I am back to basics because from time to time we all benefit from attention to what it takes to have a meaningful, authentic conversation. Know your doctor before starting the conversation. In other words, genuinely learn more about them through

    Mar 28,
  • By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Welcome to B/Mc’s Monday Morning Minute, an audio message to jump start your week. The brief messages include reminders, new ideas and sometimes a little therapy to slide into the work week with ease. This week's topic is Strategic Sales. Click the player below to listen:   If you are having trouble with the audio player you can download the audio file here: B/Mc Monday Morning Minute - Strategic Sales - 3/27/2017. Our latest course at B/Mc Academy is a good one! If you work in recruitment OR relations this course is going to be helpful. Join Barlow/McCarthy Principals Kriss Barlow and Allison McCarthy as they explore the topic or retaining new recruits. We all

    Mar 26,
  • By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Welcome to B/Mc’s Monday Morning Minute, an audio message to jump start your week. The brief messages include reminders, new ideas and sometimes a little therapy to slide into the work week with ease. This week's topic is Focus. Click the player below to listen:   If you are having trouble with the audio player you can download the audio file here: B/Mc Monday Morning Minute - Focus - 3/20/2017. Our latest course at B/Mc Academy is a good one! If you work in recruitment OR relations this course is going to be helpful. Join Barlow/McCarthy Principals Kriss Barlow and Allison McCarthy as they explore the topic or retaining new recruits. We all know the

    Mar 19,
  • By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Welcome to B/Mc’s Monday Morning Minute, an audio message to jump start your week. The brief messages include reminders, new ideas and sometimes a little therapy to slide into the work week with ease. This week's topic is Great Messages. Click the player below to listen:   If you are having trouble with the audio player you can download the audio file here: B/Mc Monday Morning Minute - Great Messages - 3/13/2017. Our latest course at B/Mc Academy is a good one! If you work in recruitment OR relations this course is going to be helpful. Join Barlow/McCarthy Principals Kriss Barlow and Allison McCarthy as they explore the topic or retaining new recruits. We all

    Mar 12,
  • By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Welcome to B/Mc’s Monday Morning Minute, an audio message to jump start your week. The brief messages include reminders, new ideas and sometimes a little therapy to slide into the work week with ease. This week's topic is Competition. Click the player below to listen: If you are having trouble with the audio player you can download the audio file here: B/Mc Monday Morning Minute - Competition - 3/6/2017. Have you taken our short survey on physician relations field work? We are working to get a good feel for what life is currently like in the field for physician liaisons. Would love to have your input: https://www.surveymonkey.com/r/PGNFCKK Our latest course at B/Mc Academy is a good

    Mar 05,