Barlow/McCarthy Blog

Check back often to hear from our talented team of consultants. Topics covered include: Physician Relations, Physician Recruitment, Practice Marketing, Medical Staff Development, Community Health Needs Assessments, etc.

Is Physician Turnover a Result of Too Much Choice?

By: Allison McCarthy, MBA Could it really be that we are our own worst enemies?  That we encourage physician turnover by offering so much practice choice for physicians? Given the multitudes of offerings in nearly every inch of the country and beyond, we believe...

Physician Satisfaction

By David F. Zirkle, PhD It’s no secret that physicians today face a myriad of challenges and changes – from increased medical malpractice litigation to shrinking reimbursements, from cost containment to quality of care issues and patient safety concerns. While...

Shore Up The Retention Platform

By Kriss Barlow, RN, MBA With so much pressure to grow new referrals and gain additional volumes it is easy to focus exclusively on new business, sometimes at the expense of those physicians whose referrals you need to keep. To start your year strong, take a few...

Listening… So Obvious and So Hard To Do

By Kriss Barlow, RN, MBA For those who work with physicians, the goal of our interactions is to create a relationship that provides mutual value. Successful long-term relationships are about getting to know the physician. As the relationship progresses, through...

Making Sure Your Field Team is Heard

By Kriss Barlow, RN, MBA Healthcare leaders are keenly aware of the physician’s role – and the need to forge the right kind of relationships moving forward. As they work through business solutions the field team can be a valuable conduit for information. But, do they...

The Pre-Call Plan: Organization Makes a Difference

by Kriss Barlow, RN, MBA In the world of physician relations, there is a great deal of discussion about planning. Our plans articulate actions, expectations, roles and responsibilities. They also serve as a road map for everyone involved to keep hold of the strategic...

Operational Readiness to Sell a Service

by Kriss Barlow, RN, MBA Have you ever been asked to grow a part of the business only to jump in and then feel like it was a waste of your time and sometimes your credibility? We’ve all done it once and with that painful reality comes a great chance to establish...

Planning Before Doing

By Dave Zirkle Success in today’s challenging healthcare environment rarely occurs by chance but rather through well-designed and executed planning. And this is definitely true in the category of physician relations. Good physician sales planning addresses four basic...

Pre Sales Call Planning: Readiness and Product Knowledge

by Christine M. Rhodes, MS and Dave Zirkle, PhD Direction from your hospital leadership team and the annual strategic plan as well as the historical referral data will guide you in selecting clinical service lines to promote during your physician sales visits. It is...

Relationships Sales Techniques to Overcome Negative Perceptions

By Kriss Barlow, RN, MBA Relationship building with doctors can often be derailed because of perceptions. These perception challenges often fall into three major categories: Negative feelings at a personal level Negative feelings based on feedback from patients about...

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