By: Susan Boydell“Learning from mistakes and constantly improving products is a key in all successful companies.” — Bill Gates“I would love to use you, but you just make it too difficult.” I’m guessing that all of you have heard that at least once, and some of...
By: Susan Boydell If you engage your service line leaders in your ability to grow their business and make them look good, they will often be very supportive. Ask any liaison or their manager what frustrates them and the word “data” is usually somewhere in their...
By: Susan Boydell “The price of doing the same old thing is far higher than the price of change.” -Bill Clinton The traditional role of a physician liaison has been evolving for years, but ask any liaison today and they will tell you that the sense of...
By: Susan Boydell “Nobody can achieve success alone.” – Onuoha It’s a challenge to get internal customers engaged and ready to take action. When it comes to achieving results, your internal customers are just as important as your physician...
By: Susan Boydell Your plan should quantify your objective for achieving additional volume as well as outline the steps required to achieve your goals. Those of us with volume-building responsibility for our organizations appear to have a new word in our vocabulary:...
