Stretching Your Analytical Skills

By: David F. Zirkle, PhD “Too often we enjoy the comfort of opinion without the discomfort of thought.” -John F. Kennedy, 1917-1963 According to Intel, the quantity of information generated from the beginning of time until 2003 was approximately 5 exabytes...
5 Rules for Innovating in Healthcare

5 Rules for Innovating in Healthcare

By: Kriss Barlow, RN, MBA “Failure is not the opposite of success; it’s a stepping stone to success.” – Elli Stassinopoulos I was struck by this quote.  My brain first went to my personal tolerance for trial and error. After all, business...
Millennials:  The Next Big Wave

Millennials: The Next Big Wave

By: David F. Zirkle, PhD Have you ever had the experience while reading an article of a single fact jumping off the page?  I did the other day while reviewing a Pew Research Center report.  The article states that the U.S. Census Bureau now projects the “Millennial”...
Do you Really Know What your Customers Think?

Do you Really Know What your Customers Think?

By: David F. Zirkle, PhD I saw an advertisement the other day for a mobile app that connects consumers with healthcare providers via their smart phones.  The advertisement stated that 90 percent of the conditions seen at emergency departments and urgent care clinics...

Best Survey Practices

By: David Zirkle, PhD “According to a new survey — three out of every four people make up 75% of the population.” – David Letterman, TV Host Surveys are a great way of collecting information to support the decision-making process.  Surveys are a...

Rethinking Physician Network Development

By: David F. Zirkle, PhD “Location, location, location” – first used in a real estate ad in the Chicago Tribune in 1926 Medical staff planning has traditionally focused on the number of physicians required to serve the healthcare needs of a defined population or...