New School Year, New Learning for Physician Relations

New School Year, New Learning for Physician Relations

By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com The start of the school year brings back all sorts of memories for me, how about you? As a parent, there was the thrill of watching the boys grow up. At a personal level, I just attended a very fun MBA reunion. As...
When the Team is Not Delivering

When the Team is Not Delivering

By: Kriss Barlow | kbarlow@barlowmccarthy.com “One of my organization’s team members just dropped the ball…” Whether it is an operations lead who fails to follow-up with a doctor or a colleague who failed to meet a promised deadline, it’s frustrating. And while there...
Professional Disappointment: Is There Internal Equity?

Professional Disappointment: Is There Internal Equity?

By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com A while back an article prompted me to ask my adult boys, “Any statement from me that is memorable?”  They came back quickly and one son said, “Life is not fair.”  Growing up he wanted things to be equitable, for...
Physician Relations: Rainmakers… or Noisemakers

Physician Relations: Rainmakers… or Noisemakers

By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com These are old expressions with current meaning for physician relations. I recently connected with a group of program leaders. It’s always humbling to hear the everyday realities in business development and...
Physician Relations Collateral Clash

Physician Relations Collateral Clash

By: Kriss Barlow, RN, MBA  |  kbarlow@barlowmccarthy.com The plea, “We need more collateral…” has reverberated in physician relations since the inception of focused field staff. Marketing teams are generally open, but have their own ideas about what’s important. The...

Physician Relations Gets Personal: Embracing Change

By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com “In a chronically leaking boat, energy devoted to changing vessels is more productive than energy devoted to patching leaks.” -Warren Buffett Healthcare is changing. Tell me something I don’t know, right! We...