By: Kriss Barlow, RN, MBA Do you ever wonder, “Did the internal stakeholders hear what it will take to grow?” Or, you assumed an issue was handled and it wasn’t. You work hard to be clear in articulating the referring physicians’ expectations, but the internal...
By: Kriss Barlow, RN, MBA With a new year off to a running start I suspect many of us have some great resolutions (hopefully a few are still standing)! I admit to some whoppers over the years. In the recent past, my resolutions are much more about grounding,...
By: Kriss Barlow RN, MBA Finding the best channel to earn the right referrals for your program is more challenging than ever. Even with better data, better talent and better focus, earning new referrals is challenging work! Many markets are now tightly aligned, so...
By: Kriss Barlow, RN, MBA OK field staff, does anyone feel like coasting through the end of year? Many field teams take on delivery roles as the baskets of goodies or logo wear gifts pile up in the practices. It feels good to have a full agenda with no pre-call plans....
By: Kriss Barlow, RN, MBA “By failing to prepare, you are preparing to fail.” -Benjamin Franklin I suspect everyone who has spent time in a growth role – relations, recruitment, marketing or business development – has energetically gone to market only to...
By: Kriss Barlow, RN, MBA Even saying the word “close” can create trepidation. Oodles of books have been written on the subject yet field staff often admit to a lack of confidence in their closing skills. Counter that with the fact that leaders will often say to me,...
