Kriss brings an energy and expertise to the process that inspires stronger relationships, smarter strategies and more meaningful results.
The leading expert in physician relationship strategy, Kriss Barlow has deep healthcare experience and an unrelenting commitment to deliver meaningful results to her clients. Backed by more than two decades experience as a healthcare consultant, plus clinical and business development experience within organizations, Kriss offers unparalleled expertise in the areas of strategic growth and implementation; physician relations, engagement and retention; as well as sales and training. Her passion for developing innovative growth strategies and a shared vision helps teams define the right medical staff relationships, increase referrals and meet even the most ambitious objectives. While Kriss is highly skilled at inspiring vision, she also takes a hands-on approach to implementation that drives results.
A nationally recognized healthcare speaker, Kriss is frequently asked to share her insights at conferences and webinars, including The Forum for Healthcare Strategists, SHSMD and ACHE. She’s the author of five books, including her newest, Physician Relations: The Model, The Method & The Impact. A certified sales instructor, Kriss is a recipient of SHSMD’s award for Individual Leadership Excellence.
Located in Hudson, WI, Kriss has dedicated her entire professional career to healthcare. She’s earned a BS in Nursing from Augustana College, Sioux Falls, South Dakota and a Masters in Business Administration from the University of Nebraska, Omaha.
Working with Kriss:
The work that we have been doing with Kriss Barlow is aimed at structuring our provider relations team in a way that would meet the needs of the organization and drive measurable results. I couldn’t be more pleased with the growth and development of our team, facilitated by Kriss. Her knowledge and expertise has really positioned us for the right level of credibility with leadership which has proven to be key in sustaining a successful provider relations team.
– Summer M. Lesic, VP Sales and Growth, Centura Health
Recent Posts and Articles
Change Can Be Okay
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Change has been on my mind a lot the last couple of years as we all moved through a variety of iterations to a place that today feels a bit more normal. Those iterations certainly had an impact and healthcare...
B/Mc MMM: Value of Gaining Intelligence About a Prospect – 7/11/2022
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Welcome to Monday Morning Minute, our goal is to get your week started on the right foot with a little bit of motivation, inspiration or some simple suggestions. This week we are talking about Strategic Sales. To...
Webinar Replay: Feeling Good About the Work You Do in Physician Relations
Anyone who has worked in Physician Relations knows that the roles involved come with plenty of ups and downs. Whether it is challenging issues with physicians, struggles with internal leadership or frustrations with sales techniques and moving the needle. With all...
Physician Relations Needs to Be Part of the Big Picture
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com What do inflation, escalating labor shortages, associated labor costs and hospital operating pressures have to do with a day in the life of a liaison? Sometimes, there’s a tendency to separate the field role from...
Finding Your Inner Drive for the Field Work Ahead
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Is your personal engine purring these days? I am the last person to really understand what makes my car’s engine function, but I know when something is off. This analogy may hold true for our personal energy in...
Five Ideas to Finish Strong in the Field
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com This year was anything but normal and yet, field teams were able to have such a strong impact for their organizations. Truly a bravo moment and now, with a few weeks left, do you feel the pull to get just one more...
Physician Relations: Referral Barriers and How to Move Beyond Them
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Remember the time when you shared information about a service with a doctor and they loved your idea? It’s happened to most of us one or two times! More often, the path to a referral is not fast, easy nor...
What Does Your Organization Need?
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com September reminds me of back to school. School teaches us many things relevant for our roles today – like making sure we do good research and testing our effectiveness alongside others. In that spirit, as we...
Physician Relations: Leveraging Your Existing Referral Sources
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Most liaisons are far more comfortable working with existing practices than cold calling those who have never referred. And let’s face it, in some geographies, new prospects are slim pickings. Existing practices...
Summer Field Techniques that Sizzle
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com This summer will be described many ways, but I suspect lazy, hazy days is not one of them. Organizations are anxious to see referring physician relationships return and teams across the country are generally happy...