Kriss brings an energy and expertise to the process that inspires stronger relationships, smarter strategies and more meaningful results.
The leading expert in physician relationship strategy, Kriss Barlow has deep healthcare experience and an unrelenting commitment to deliver meaningful results to her clients. Backed by more than two decades experience as a healthcare consultant, plus clinical and business development experience within organizations, Kriss offers unparalleled expertise in the areas of strategic growth and implementation; physician relations, engagement and retention; as well as sales and training. Her passion for developing innovative growth strategies and a shared vision helps teams define the right medical staff relationships, increase referrals and meet even the most ambitious objectives. While Kriss is highly skilled at inspiring vision, she also takes a hands-on approach to implementation that drives results.
A nationally recognized healthcare speaker, Kriss is frequently asked to share her insights at conferences and webinars, including The Forum for Healthcare Strategists, SHSMD and ACHE. She’s the author of five books, including her newest, Physician Relations: The Model, The Method & The Impact. A certified sales instructor, Kriss is a recipient of SHSMD’s award for Individual Leadership Excellence.
Located in Hudson, WI, Kriss has dedicated her entire professional career to healthcare. She’s earned a BS in Nursing from Augustana College, Sioux Falls, South Dakota and a Masters in Business Administration from the University of Nebraska, Omaha.
Working with Kriss:
The work that we have been doing with Kriss Barlow is aimed at structuring our provider relations team in a way that would meet the needs of the organization and drive measurable results. I couldn’t be more pleased with the growth and development of our team, facilitated by Kriss. Her knowledge and expertise has really positioned us for the right level of credibility with leadership which has proven to be key in sustaining a successful provider relations team.
– Summer M. Lesic, VP Sales and Growth, Centura Health
Recent Posts and Articles
What to Do When There’s Just Too Much to Do!
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com This Spring I read this in USA Today, “3 out of 5 workers said they have already committed to more work than they can handle. Another 20% said they are at capacity and have no room to take on more.” Hmmm, sound...
Physician Relations: The Meeting
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com While there’s prep, good follow up and essential problem solving, at the end of the day, in the world of relationship strategy- it’s all about the meeting. Quality time with the stakeholder is far and away the...
The Leader Squeeze
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Managing the expectations of leaders and the team’s abilities When we are in the field, we tend to have a multitude of great ideas about management. When we get the chance to assume a management role, somehow...
Kriss Barlow Podcast Interview with Touch Point
Barlow/McCarthy Principal Kriss Barlow was recently interviewed by Chris Boyer (@chrisboyer) and Reed Smith (@reedsmith) for their podcast, Touch Point. Kriss spoke about all things Physician Relations and touched on a number of really great topics. The podcast in...
Don’t Forget this Key Field Sales Technique: The Follow Up
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com The amazing race is not just on TV, it’s alive and well for physician relations! Sometimes, pressure to start relationships means our true objective of developing really solid connections for referrals gets lost...
Relationship Sales When it Really Works
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com This morning my husband and I met with our financial planner. My part is to show up and poke holes in things - in a positive way, of course! 🙂 Beyond that, I assume the role of listener. I felt good when we left...
Physician Relations: Making This Year Different!
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com We’re past that day when we wish everyone Happy New Year and yet some of that fresh start hope is still alive. Whether you set a resolution or not, I suspect we all start the new year with anticipation. Positive...
Physician Relations: What Worked in 2018
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com It’s the time of year when we hear about the favorite song of the year or the most popular word for 2018. We look back and reflect before we move on to the year ahead. I admit, I don’t pay much attention to the...
Physician Relations: Staying in the Moment All Month
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Are you looking ahead, perhaps with visions of candy canes, warm weather, or maybe a new year that meets more expectations. Anticipation is good, but it rarely comes with permission to stop doing today’s work....
Field Attitude: Keeping it Positive
By: Kriss Barlow, RN, MBA | kbarlow@barlowmccarthy.com Keep yourself positive, cheerful and goal-oriented. Sales success is 80% attitude and only 20% aptitude. -Brian Tracy Understatement of the year… not every day in the field is awesome. It is a journey of highs and...
