Define Your Internal Image

By: Kriss Barlow, RN, MBA“Being aware of your fear is smart. Overcoming it is the mark of a successful person.” –Seth GodinIt’s human nature to want to feel respected and valued for the work we do. However, for some physician strategy roles, positive affirmation...

Best Survey Practices

By: David Zirkle, PhD “According to a new survey — three out of every four people make up 75% of the population.” – David Letterman, TV Host Surveys are a great way of collecting information to support the decision-making process.  Surveys are a...

Physician Relations: Internal Support for External Focus

By: Kriss Barlow, RN, MBA “It’s the sales rep’s job to identify the decision-making process, know the players involved in it, know how to influence the decision process towards a decision and satisfy the needs of each of those involved.”...

Best Practice for Effective Referral Issue Management in 2015

By: Betsy Finekelmeier, RN, MBA “Discipline is the bridge between goals and accomplishment.” -Jim Rohn Physician sales representatives spend significant time managing issues that threaten retention of their loyal customers.  All too often, members of the...

Mastering Your Physician Recruitment Message

By: Allison McCarthy, MBA “Unless you can demonstrate your benefits, all you are left to compete with is price.” ― Jeffrey Fry Read any physician recruitment posting and tell me, quick, what’s the benefit?  If it doesn’t jump off the page, then it’s likely describing...

Rethinking Physician Network Development

By: David F. Zirkle, PhD “Location, location, location” – first used in a real estate ad in the Chicago Tribune in 1926 Medical staff planning has traditionally focused on the number of physicians required to serve the healthcare needs of a defined population or...