Market Segmentation: One Size Does Not Fit All

By: David F. Zirkle, PhD “Learn from the mistakes of others. You can’t live long enough to make them all yourself.” –Eleanor Roosevelt Market researchers call it “segmentation” – the process by which customers are divided into groups based on needs,...

Three Essential Truths for Effective Leadership

By: Jeff Cowart, MAH A leader is one who knows the way, goes the way, and shows the way. – John C. Maxwell When I was new to leadership, one of the most jarring truths I heard from a seasoned leader was, “Always remember that your own professional reputation is...

Get Past the Gatekeepers

By: Susan BoydellIt’s not that physicians don’t want to meet with you; it’s that they have too many competing priorities. The only way to get to the top of the list is to provide value.Lately, when I talk with physician liaisons about the most difficult part of...
Communicating What Doctors Want to Hear

Communicating What Doctors Want to Hear

By: Kriss Barlow, RN, MBA “So the writer who breeds more words than he needs is making a chore for the reader who reads.” -Dr. Seuss Logically, we recognize the best way to capture an audience’s attention is to craft a message that resonates. Clearly, our advertising...

Physicians Have Career Aspirations Too

By: Allison McCarthy, MBA Over 244,000 physicians have found positions in hospitals, due to a variety of reasons: changes in lifestyle, decreased interest in owning a business, levels of regulation, and more. Meanwhile, hospitals are seeking out physicians as a way to...