By: Susan Boydell If you engage your service line leaders in your ability to grow their business and make them look good, they will often be very supportive. Ask any liaison or their manager what frustrates them and the word “data” is usually somewhere in their...
By: Kriss Barlow, RN, MBA “If you could wake up tomorrow having gained any one ability or quality, what would it be?” The Book of Questions, Gregory Stock, PhD. One of the things I love most about my job is the chance to work with so many excellent field staff and...
By: Kriss Barlow, RN, MBA I simply love Halloween! It’s the crisp fall air, pumpkin carving, excitement of the right costumes, and the chance to be a kid again. And bobbing for apples a game that we always play at our Halloween parties. It is a great activity, but...
By: Kriss Barlow, RN, MBA A recent Seth Godin blog hit home for me. He says, “Long words when short ones will do. Fancy clothes to keep the riffraff out and to give us a costume to hide behind. Most of all, the sneer of, “you don’t understand” or,...
By: Kriss Barlow, RN, MBA We recently asked the opinion of readers, clients and industry experts in a simple survey. Over the next few months we will be using our blog to share results and offer some insights and ideas based on our findings. We will also pose...
By: Susan Boydell “The price of doing the same old thing is far higher than the price of change.” -Bill Clinton The traditional role of a physician liaison has been evolving for years, but ask any liaison today and they will tell you that the sense of...