Physician Relations: When… and When NOT to Blitz

Physician Relations: When… and When NOT to Blitz

By: Kriss Barlow, RN, MBA Time and again, physician relations representatives are told to “go market a product or service.”  Generally the request is sent because patient volumes have declined. (Yes, I know the move is to value, but volume is still the real cry)....
Influencing Up: Working with your Internal Leadership

Influencing Up: Working with your Internal Leadership

By: Allison McCarthy, MBA As recruitment and relations professionals, we often consider selling in our interactions with physicians – getting them to say “yes” to a practice opportunity or to make a referral.  But we’re also continuously selling with our internal...
Physician Relations Retool: Basics are Still Essential

Physician Relations Retool: Basics are Still Essential

It is an interesting time in the market. With so much attention to the potential changes in how we are paid, how we work with doctors and how we determine the right value and the right volumes, do programs launch and/or do existing programs attempt to enhance their...
The Good, the Bad and the Ugly of a Data Driven Plan

The Good, the Bad and the Ugly of a Data Driven Plan

By: Kriss Barlow, RN, MBA Regardless of your education, training or love of data, let’s face facts: Organizations are making decisions about the value of the field staff based on data. A solid, data-driven plan is essential. Whether planning for market research,...

Physician Relations: Listen to the Market

By: Kriss Barlow, RN, MBA “Your business is never really good or bad ‘out there.’ Your business is either good or bad right between your own two ears.” Zig Ziglar Market uncertainty has many physician relations representatives asking, “What...

It’s About Outcomes, Productivity and the Bottom Line

By: Betsy Finkelmeier, RN, MBA “The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.” -Peter F. Drucker  Know your customer is a fundamental marketing principle and an essential element of...